Showing posts with label Microsoft Support. Show all posts
Showing posts with label Microsoft Support. Show all posts

Sunday, August 10, 2014

Connecting To Remote Assistance In Windows 7

If your machine started showing some problems, which you are not able to fix on your own, you can use the remote assistance feature in Windows 7. This feature allows you to grant administrator privileges to another person who is physically in a far away location. The person whom you grant remote assistance will be able to control your computer and do the necessary troubleshooting steps through his computer. Well, given below are some instructions given by the Windows live chat support team to use the remote assistance feature in Windows 7.

Instructions
  • Start the process of enabling the remote assistance feature by clicking the button labeled Start, then Control Panel, then System and Security, then System and finally Remote Settings. Make sure that the Remote tab of the System Properties is shown on your screen.
  • Now, you need to check mark the box that is labeled Allow Remote Assistance Connections to This Computer followed by clicking the button called Ok. Now the System Properties dialog box will be closed on your computer.
  • Next, open the option called Windows Help and Support. After that, click the button called Ask followed by clicking the link called Windows Remote Assistance. Now you need to click the link called Invite Someone You Trust to Help from the window that appears.
  • Now, you need to select Use your e-mail to invite somebody to help you from the page that is shown on your screen.
Now you will be given two options in the default email invitation produced by the Windows Remote Assistance. The two options are,
  • In order to create a file that you can attach to an email message, click the link called Send This Invitation as a File.
  • However, if you need to send the invitation as an email in a standard e-mail application like Microsoft Outlook, you need to click the link named Use E-mail to Send an Invitation.
You can choose whether you want the recipient to know the password or not. It will not be added with the email unless you specifically do so.
  • Note the password provided in the window called Windows Remote Assistance. In the Windows XP computer, using a password is only optional whereas in Windows 7, it is compulsory and the password needs to be at least six characters long. 
  • In order to control the session, use the tools that are seen in the Remote Assistance window when an incoming connection is made. 
  • Click the Close button when you are done. This is done in order to close the Windows Remote Assistance window. If the window asks for any password, enter it and confirm the action. 
These instructions from the Windows live chat support team will help you to connect to Remote Assistance feature in Windows 7.

Monday, July 15, 2013

Tutorial To Unlock And Activate Microsoft Word

When you download a free trial copy of Microsoft Office, which includes Word, you typically have a period during which you can try the program free. After that period is over, the program will be locked. Unlock and register Word by purchasing a product key and activating the program. Activate Word over the Internet or, if you are not using a trial or subscription version of Word, by calling the Activation Center.
If you follow these instructions, you can avoid the hassle of dialing the Microsoft technical support phone number for help.

Guidelines to follow

Follow the set of guidelines given below, recommended by the Microsoft support team, in order to activate the program online.
Connect to the Internet, and then start Microsoft Word.
Click File and then select Help. Select Activate Product Key option to start the Activation Wizard.
Follow the directions provided in the Wizard, which will prompt you to enter your product key and register the product online.
Close Word and reopen it once the Product Wizard is complete. Confirm that you have unlocked and activated Word by clicking File and then selecting Help. If the Activate Product Key option you selected earlier is no longer visible, you have activated Word correctly.
Here are some instructions that you need to follow in order to activate over telephone.
Open Microsoft Word program and then click on the File button. Select the Help option. Select Activate Product Key option to start the Activation Wizard.
Enter your product key and country/region when prompted by the wizard. The wizard will provide an installation ID and the phone number to use to activate over the telephone.
Proceed to Step 2 of the wizard. Call the Activation Center at the number the wizard gave you. The representative will ask you for the installation ID number and then provide you with a confirmation ID.
Type the confirmation ID in the space at the bottom of the screen. Press Enter.
Close Word and then open it again. Confirm activation by clicking File and then selecting Help. The Activate Product Key option you selected earlier should no longer be visible, indicating a successful activation.
These are the instructions that you have to follow in order to unlock and activate Microsoft Word on your computer. If you follow these instructions, you can avoid the need of dialing the Microsoft technical support phone number to ask for support from the support team.

Monday, June 3, 2013

How To Write In MLA Format In Microsoft Works

Have you ever been asked to prepare your paper in the MLA format? This means you are asked to format the page in a specific way. This is a specific format, followed by writers in certain disciplines. Mostly this type of writing format is used in academic papers. Usually these word processors come with default settings for margin, line height, paragraph spacing, and typeface. As per your requirement you can adjust these settings. Microsoft support is available for those who have doubts on this. Read on to know how you can format a paper in MLA style in Microsoft Works.

Instructions 

Launch Microsoft Works application.
First you need to set the margin size to 1” for your paper. Click File > Page Setup. Enter the value “1” into the boxes for top, bottom, left and right margins.
You need the font "Times New Roman" in MLA format. So go to the font tab at the top and click the down arrow next to the font name. From the drop down list, select "Times New Roman" and select font size "12 pt".
In MLA format, usually double-spacing is used. To set this, click on "Format” option and then click "Paragraph” . Click on the "Spacing" tab and then select "Double Line" under spacing option. 
Next step is to add your last name and page number. For this, click the “View” option and click on "Header and Footer" option to open the header box. To add your last name, type your name into the text box. To add page numbers, click on “Insert” button and select “Page Numbers”.
Now go to File > Page Setup and select "Other Options". Click on "No Header on First Page" box.
There is a certain format in entering your name and other information. You need to type your name on the first line of the document. Press Enter and then type your instructor’s name on the second line. Press Enter again and type your class information. Like this, type the date on the next line. Now this needs to be aligned to the left side of the document. To do this, highlight these data by selecting all the four lines and click on "Left Justify" button. 
The final step is to add your essay title. Type the title of your document on the fifth line. This needs to be centered. For this, select the title and click the "Center" button. 

You have successfully formatted your document in MLA style. You may visit the Microsoft support to know more about MLA formatting.

Thursday, May 2, 2013

Tutorial To Fix Print Spooler Issues In Vista


If we are to compare between Windows Vista and its predecessors, it will become quite evident that, there are a number of advanced features and functions, which have been incorporated into the Windows Vista operating system. However, you cannot just jump into conclusion that the Windows Vista operating system is a fully stable and efficient operating system. The OS has its own flaws and shortcomings. Fortunately, with the frequency of such error reports reaching soaring heights, Microsoft has developed enhanced supports and offers software updates periodically to cater the requirements of users facing problems with their Vista computer. Here in this post, we will discuss about one such Vista problem and its troubleshooting tips.
While using Windows Vista, you might have come across an error message that states, “Processing cannot be continued because the Print Spooler Service has been stopped. Restart the computer to restart the Print Spooler Service and try again.” Well, this issue, according to our Microsoft support team, can be fixed easily. Given below are some simple instructions that will help you in resolving the issue in a matter of few minutes. Let us see how:
Troubleshooting Tips
  • Start the process by clicking on the Windows Start menu located on the left side bottom corner of your computer screen. After that, click on the icon that is labeled by Control Panel from the list of Start menu options.
  • Now, in the Control Panel window, click on the option named System and Maintenance followed by Administrative Tools.
  • Next up, double-click on the Services button and then click on Continue to proceed to the next step.
  • After that, scroll down and click your right mouse button on the Print Spooler in the Services window, and click on Properties.
  • Once you do that, you need to click on the General tab and select the check box next to Automatic to put a check sign there.
  • If the service has not started yet, then click on the Start button located below the Service Status section. When you are done, click on the OK button. By now, your print spooler issues should have been fixed.
So, that was some information about fixing Windows Vista print spooler issues. If, in an unlikely situation, any issue persists, please feel free to get in touch with our Microsoft support team. Hope you found this post informative.