Sunday, August 10, 2014

Connecting To Remote Assistance In Windows 7

If your machine started showing some problems, which you are not able to fix on your own, you can use the remote assistance feature in Windows 7. This feature allows you to grant administrator privileges to another person who is physically in a far away location. The person whom you grant remote assistance will be able to control your computer and do the necessary troubleshooting steps through his computer. Well, given below are some instructions given by the Windows live chat support team to use the remote assistance feature in Windows 7.

  • Start the process of enabling the remote assistance feature by clicking the button labeled Start, then Control Panel, then System and Security, then System and finally Remote Settings. Make sure that the Remote tab of the System Properties is shown on your screen.
  • Now, you need to check mark the box that is labeled Allow Remote Assistance Connections to This Computer followed by clicking the button called Ok. Now the System Properties dialog box will be closed on your computer.
  • Next, open the option called Windows Help and Support. After that, click the button called Ask followed by clicking the link called Windows Remote Assistance. Now you need to click the link called Invite Someone You Trust to Help from the window that appears.
  • Now, you need to select Use your e-mail to invite somebody to help you from the page that is shown on your screen.
Now you will be given two options in the default email invitation produced by the Windows Remote Assistance. The two options are,
  • In order to create a file that you can attach to an email message, click the link called Send This Invitation as a File.
  • However, if you need to send the invitation as an email in a standard e-mail application like Microsoft Outlook, you need to click the link named Use E-mail to Send an Invitation.
You can choose whether you want the recipient to know the password or not. It will not be added with the email unless you specifically do so.
  • Note the password provided in the window called Windows Remote Assistance. In the Windows XP computer, using a password is only optional whereas in Windows 7, it is compulsory and the password needs to be at least six characters long. 
  • In order to control the session, use the tools that are seen in the Remote Assistance window when an incoming connection is made. 
  • Click the Close button when you are done. This is done in order to close the Windows Remote Assistance window. If the window asks for any password, enter it and confirm the action. 
These instructions from the Windows live chat support team will help you to connect to Remote Assistance feature in Windows 7.

Thursday, August 7, 2014

Kinect 2.0 Exclusivity No More In Xbox One

One of the main features of the Xbox gaming console from Microsoft is that it was accompanied with the Kinect controller. However, the camera device was controversially criticized, as NSA Spybox was no longer exclusive for the gaming console, as the company is planning to release it to Windows platform. According to the news we get from Windows support team, the Kinect 2.0 developer kit will be released in the market for $199.99. The device will be made available in the market from July 2015.

If you check history, Microsoft has been doing this for a while; they first introduced the Kinect controller for Xbox 360 as an exclusive accessory and later included Windows support for the device. However, that was done only after two years of exclusivity and about 18 million individual SKU sales. However the case here is different, it is hardly a year since the Kinect 2 controller was released with the Xbox One gaming console. This can be due to the widespread acceptance of the device by Windows users. It is a known fact that Windows PC rules in the gaming industry, so there is nothing wrong in releasing the device for Windows platform in a sales point of view.

With the introduction of Kinect controller for PC, you will be able to access and control all the features of the TV right from your PC. The exclusivity that Xbox One users used to boast about is now no longer available for them. You may feel sad for those gamers who purchase the console just for the sake of controlling the TV using gestures and voice as all that can be now done from the PC by connecting it to the TV.

Since the company is releasing the developer version of the controller in the market for PC users, they will be able to make games that are specifically intended for Kinect users. With the advantages of a powerful processor and the ability to remodel on an as and when required basis, PC gaming industry is growing day by day. One must admit that Microsoft has its eyes in the PC gaming section due to this factor. With the controller now available separately in market, the Xbox users now have the choice to get a console without the controller.

While a majority agree that they would buy Xbox One without Kinect 2, some still say that they prefer the complete bundle.

Tuesday, August 5, 2014

Dealing With Out Of Office Message Problems In Microsoft Outlook

Microsoft Outlook is an application that helps in organizing your email for more convenience. Outlook is more than just an excellent email management software program, there are umpteen features in it that help you in various activities. This is precisely why people, especially in the business circle, are heavily dependent on this software for smooth and efficient day-to-day working. Therefore, even if there is a slightest problem in Outlook, it can significantly jeopardize the normal functioning of various business activities.

System managers and network administrators constantly worry about the possible Outlook problems. Actually, most of the times, neither the administrators nor users are aware beforehand how various Outlook problems or errors occur. It is pretty difficult to individually check up each of the errors too.

There might be many issues in your Microsoft Outlook program; but out-of-office message problems are certainly quite common. It is important to note that most of the time, out-of-office message problems occur somewhere in the middle and not usually on the client or the server side.

When using the autodiscover service, it is necessary to create an additional external DNS record, so that Microsoft Outlook will be able to resolve back to the source domain, just as it normally does when run locally. Actually, creating additional DNS SRV record this way will successfully enable the autodiscover service to resolve out-of-office messages correctly, and even the client access role services for offline address book, unified message and other minor issues will be fixed.

The most important thing is to avoid overlooking crucial details while fixing Microsoft Outlook anywhere. Now, you might think that this is obvious, as you might do it normally during troubleshooting. Nevertheless, it is hard not to re-emphasize something so crucial. For instance, small things like not forgetting to include the local domain name suffix in the username section when entering usernames and passwords, though minute, can be significantly important.

Local PC credentials attempts to authorize the domain. This can be done using either the full user logon name format or NetBIOS. If the suffix is not included, authentication will automatically fail. Even if you enter the suffix in the uniform naming convention (UNC) format, it will be easily remembered in the credentials dialog box, but at the same time, if NetBIOS is used, it will not.

You should consider all that is mentioned here to avoid out-of-office message problems in your Outlook email client application. Yet if you need further help with the matter, contact our tech support team right away.